Welcome to our website. By accessing or using our services, including browsing our tours, submitting a booking request, or completing a purchase, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

All tours offered on this website are private, guided experiences conducted by licensed local guides. Descriptions, durations, itineraries, and inclusions are provided in good faith and are as accurate as possible at the time of publication, but may be subject to change due to museum availability, weather conditions, local regulations, or circumstances beyond our control.

When you make a booking, you confirm that all information provided — including names, contact details, and group size — is accurate and complete. You are responsible for ensuring that all participants in your group are informed of and agree to these terms, as well as any specific requirements related to the tour booked.

Bookings are subject to availability and are only confirmed once payment has been received and a confirmation has been issued by our team. We reserve the right to decline or cancel a booking at our discretion, including in cases of suspected fraud, incorrect pricing, or unavailability of guides or venues, in which case any payment made will be refunded in full.

Certain tours involve entry to museums, monuments, or private venues that maintain their own rules, dress codes, and security procedures. You agree to comply with these rules during the tour. We are not responsible for denial of entry resulting from a participant's failure to comply with venue-specific requirements, such as prohibited items or inappropriate attire.

Our guides reserve the right to adapt or modify an itinerary during the tour itself, for reasons including but not limited to safety, weather, venue closures, or time constraints, in order to provide the best possible experience under the circumstances.

We make reasonable efforts to ensure the website and booking system are accurate, secure, and available at all times, but we do not guarantee uninterrupted or error-free access. We are not liable for any loss or inconvenience resulting from technical issues, website downtime, or third-party payment processing errors.

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.