Payment Policy

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We accept payment for all tours and services through the secure payment methods made available on our website at checkout. By submitting payment, you confirm that you are authorized to use the selected payment method.

Full payment is generally required at the time of booking to confirm your reservation. In some cases, a deposit may be accepted to hold a booking, with the remaining balance due by a specified date prior to the tour; where applicable, this will be clearly indicated during the booking process.

All prices displayed on our website are listed in Euros (€) unless otherwise stated, and are inclusive of applicable taxes unless specified otherwise. Prices may vary depending on tour duration, group size, season, or any additional services or add-ons selected at the time of booking.

We use trusted third-party payment processors to handle transactions securely. We do not store your full payment card details on our servers. By making a payment, you also agree to the terms and privacy policies of the relevant payment processor used to complete your transaction.

Bookings are only considered confirmed once payment has been successfully processed and a confirmation email has been sent by our team. If payment fails or is not completed, the corresponding tour date and time slot may be released for other customers.

We reserve the right to correct any pricing errors that may appear on our website due to technical issues or human error. If a pricing error is identified after a booking has been made, we will contact you promptly to offer the option to proceed at the correct price or to cancel with a full refund of any amount paid.

For group bookings, custom itineraries, or tours requiring special arrangements, payment terms may be agreed individually with our team and communicated in writing prior to confirmation. These specific terms will take precedence over the general terms outlined here where applicable.

If you have any questions about an upcoming or past payment, including invoicing requests, please contact our team directly. We are happy to provide documentation of payment for your records upon request.

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